1 reviews | Active since Feb 2015
Bad service
<p>Yesterday I went to buy some few thing a Wonderboom. Took a flip file or something like that and I didn’t realize that it didn’t have a barcode, to my surprise when I got to the tills the lady who was helping me Elizabeth told me that this file doesn’t have a price so she won’t be able to help me and I asked her what does she mean by that and she said I must go get the price. I was very shocked with how she was talking to me the store was not busy for her to tell me and not ask me to go get the price while the store had more than 3 packers who were standing chatting instead of her asking one of them to assist she told me straight into my face that I must go get the price or else she won`t be able to assist me.</p> <p> </p> <p>What a bad service I received from Elizabeth, I’m asking myself if it was someone older than me was she going to give her the same attitude or she just looked at me and saw someone who she can just tell way to get off.</p>
Good day Thulile,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Thulile,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
