1 reviews | Active since Mar 2017

30 Mar 2017, 13:44

Bad Service

<p>I was refused to pay with my phone using a Tap and Go service. I previously was able to purchase at the very same store using the same Tap and Go service however today they told me that staff didn't get training. My question is how was it activated and speedpoints installed when staff doesn't know how to use it. </p> <p>This was an inconvinience on my side and a waste of time as their manager Anna was unable to assist them is using the service. PicknPay should do better as technology evolves. </p> <p> </p> <p> </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply05 Apr 2017, 13:44
Official

Good day Sifiso,

Thank you for taking the time to write to us.

Kindly accept our apologies for the poor service received.

We are addressing the matter with our Management team and will revert with feedback.

Kind Regards

Anwar Mooideen