1 reviews | Active since Sept 2015
bad service
<p>yesterday i went kto pick n pay to buyour work stationery so i took Moster from the shelfs and paid it with my smart shopper card... theprice on the shelfs saysR15.99 when i get to the till it scans R18.95 i told the cashier its R15.99 and he had an attitude saying it scans R18.95 and theree nothing he can do about this i must pay the amount .... who problem is it anyway? im not gonna shop at pick n pay port alfred again the staff is very rude... i normally bit our stationery and promo things but with this treatment i receive i wont but there again</p>
Good day Sibahle,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received from the Port Alfred store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Sibahle,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received from the Port Alfred store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas