1 reviews | Active since Jan 2017

23 Jan 2017, 19:59

Bad service

<p>We were treat like ********* at Pick n Pay. The store manager by the name of Shaun Scheepers demanded a a till slip for the champagne we paid for,or he was gonna confiscate it. We were stopped from leaving the store,because he wanted to see on the store video that we have paid for the champagne. </p>

0
Replies (2)
Pick n Pay
Pick n Pay's reply24 Jan 2017, 10:04
Official

Good day Mr. Lucky Kenny Mdlalose,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

Pick n Pay
Pick n Pay's reply24 Jan 2017, 10:04
Official

Good day Mr. Lucky Kenny Mdlalose,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas