1 reviews | Active since May 2016
Bad service
<p>On the 25 I went to purchase 3 packs of balloons at pick n pay Clearwater at around 16:11 then later at around 17:50 I came in to buy 1 pack as I've use the 3 pack I bought ealier, I've realise the second time when I buy last pack that actually I've been overcharged as the price shown on the shelve is less. I've requested to be refundedthe overcharged money but the manager Bheki refused as said I must get him the empty pack I've bought before he can give me my money. I feel like I've treated badly as if I'm not the one who priced those balloons even though i had proof of puschase , yhe least he could have donebis to check cameras or ask the teller id indeed i bought to her. my time has been wasted as I didn't expect that kind of treatment especially so called manager to fail to help me. Your service is pathetic and it's either you shape up or you will continue loosing customer. Gavin ***</p>
Dear Gavin
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***
Dear Gavin
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***
