1 reviews | Active since Jun 2015
Bad service
I was at PnP Brits Mall where I was getting lunch everything was perfect until I got to the slippery counter. I asked the cashier to wipe counter clean but she was still having a conversation with her colleague to notice me. She dragged the packed of Slaap chips I bought through the slippery surface and that's when the drama begin, I asked her specifically to return the wet packet of Russian en chips as I was not going to eat them anymore. She called the manager to void everything I had bought including the 2 plastic 2L bottles of soft drinks I had bough leaving me to pay only for one item. By then the express queue was already long she made a sarcastic gesture asking me if I wanted the rest of the things too and laughed it of with her colleague. She she processed the rest of my thing but this was not with insults and full on sarcasm I told her that I felt she owed me an apology but she laughed in my face<br> <br> I have reason to believe she did this because I am have a disability she doesn't believe people like me should be in public she might have not said this in words but her remarks to her colleague such as<br> \What is he doing here"<br> \""these people are so annoying\""<br> """
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
