jS
juanita S
1 reviews | Active since May 2015
26 May 2015, 16:30
bad service
While shopping at pnp walker drive I took all my goodies to the till where an elderly white lady was working as the cashier. She was very rude and dismissive. I asked her for a cash back and to pay my data account. She had a very bad attitude and acted asif it was a huge schlep to attend to my request. I dint get the notes i asked for the cash back either. No \sorry mam"or even \""thank you have a good day\"". personally won't be going back there again because of her attitude. There are plenty of other shops with friendlier service and better manners! no manager in sight either."""
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Replies (1)Pick n Pay's replyOfficial
26 May 2015, 16:48Hello Juanita.s02,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number :***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number :***
Pick n Pay's reply26 May 2015, 16:48
Official
Hello Juanita.s02,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number :***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number :***
