1 reviews | Active since Nov 2012
Bad Service
@ PicknPay Birchleigh north, tried using my RCS card & & the cashier said my signatures do not look alike, I opted 2 sign again she said she needs 2 confirm with her manager (Dawie) who refused 2 assist me, so I went to him, he dint bother to greet me nor explain his reason for refusing to assist me, I demanded to know why, he then said my ID has been tempered with, I don't look like the person on the id & that my signatures don't match, he even went as far as 2 remove my picture from my ID, I was so embarrassed and Insulted by his Insinuations, I got his attention by requesting someone above him, only then was he compelled 2 assist me. However, damage was already done, he had already discriminated me & compromised my character, I don't wnt to pull the race card, fact is, I was mistreated because I am black & was not well dressed, I believe Dawie is a resist & that he knows nothing about customer service, makes one wonder how he got his job, I grew up shopping in that store my neighbors and friends shop in the same store, as a matter of fact people who know me where at the store when the incident took place from the cashiers teller,,& for Dawie 2 remove my ID photo is disrespectful
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
