1 reviews | Active since Jul 2017
Bad service
<p>I went to pnp at Polokwane in Limpopo Mall to buy electricity. I wanted electricity for R100.00 then the cashier punched R1000.00 and I did not double check since I was paying by card. I just took my slip and left and I realized the mistake when I got to the other shop. I went back to pnp and to my surprise I was told by the manager that they won't be able to help me. I tried to explain to the lady who I was talking to that I only need electricity for R100.00 because I need to use the other money for organising my sister's party. I was told that a party is better, if it was a funeral it was something else. Is that how we are supposed to be treated as customers?</p>
Good day Elderina,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Elderina,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
