SM
Skhumbuzo M

1 reviews | Active since Nov 2017

25 Nov 2017, 06:20

bad rude customer service

in the early hours of the morning. I was at pick n Pay voslorus. so I ask the cashier. can I withdrew cash. his is the problem I don't how much u r looking for. I need 700. his answee the problem it's still in the morning I don't hv. the tone he was using. is it busy that other side so that I can withdrew there. his answer the problem is I don't work that side I work this side. so I don't know what's happening that side. I was enough with his answers then I left. lokshin customers service SUCKS

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Replies (1)
Pick n Pay
Pick n Pay's reply28 Nov 2017, 09:22
Official

Good day Skumbuzo,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas