Bad review of Standard Bank

Super disappointed with Standard Bank! 😡 Their system keeps glitching and charging me extra on purchases. Worse, when I dispute it, they drag their feet and I have to chase them down for a refund. And guess what? It happened TWICE now! 😤

I made a purchase, they overcharged, and when I queried it, the process was a nightmare. Had to call multiple times, explain everything, and still had to wait weeks for the money to reflect. And it happened again! Clearly, they don't care about fixing the issue or customer experience.

For a bank that's supposed to be 'moving with you', they're stuck in the past. Not recommending Standard Bank to anyone till they sort this out.