NP
Nazeema P

1 reviews | Active since May 2018

21 May 2018, 14:49

Bad Quality of products

On Friday the 18th May 2018, i went to Pick n Pay, Strand Street to purchase something I could make for supper that evening.

As it was the month of Ramadan, i decided on buying burgers for myself and my kids to break our fast with. I bought the dhanya burgers and paid over R60 for 2 packs bear in mind this was not the first time i purchased this.

When i got home to fry the burgers there was a slight smell, the colour was off and the fat was floating in the oil.

This was really disappointing as i was only due to do my monthly shopping the next day and my kids could not enjoy breaking their fast. I'm really not happy about this as this is not the type of quality i expect from Pick n Pay!

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Replies (1)
Pick n Pay
Pick n Pay's reply21 May 2018, 16:37
Official

Good day Nazeema,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are addressing your concerns with our Corporate Brands Team.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Vanitha Venketas