MS
Michelle S

1 reviews | Active since May 2013

12 Jan 2016, 10:24

BAD QUALITY CLOTHING

I bought 10 shirts/tops on the 27th of November 2015. We left for holiday on the 8th of December to go overseas and I bought these tops for the holiday. I wore the first one on the day we left and realised they did not fit properly. We were already on our way to the airport. by that time we have washed all of them and now I don't have the tags any more. We arrived back in SA and left for the coast and got back last week. I should probably go back to the store but I don't have the energy to try and explain myself and my dissatisfaction to the people in the store if I don't have the receipt and the tags. I cant wear any of them and would like to return them. I found 3 of the tags. I hope someone can get back to me regarding this. I considered asking someone to try and fix but why should I fix 10 brand new shirts. The size is right but the straps are to long and if i pull the shirt down so that the strap part fits the gap under my arms are so big that you can see my underwear. the top is not in proportion at all. Maybe buying cheap is a expensive mistake...

0
Replies (1)
Pick n Pay
Pick n Pay's reply12 Jan 2016, 10:50
Official
Hello MS1982,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, and for the poor quality of the clothing.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***