Bad Product

Item: Pick n Pay
Rating: 2
Author: Zain R

I bought a product from Pick N Pay Woodmead called Mr- Brownie, You get Minni brownies i think about 8 individually wrapped in a larger packet. I then later realized that two if the individually wrapped treats were empty i tried searching Mr Brownie on Gogle however they have no contact number in south africa so clealy no aftersalee product The Barcode for my product *** Batc details L-212 01:11

I STILL HAVE THE SEALED PACKET/S THAT ARE EMPTY

I have tried without any luck to contact the store to have this resolved kept on being transferred

My contact number should you wish - ***

Helpful (0)

Replies (1)

Pick n Pay's replyOfficial

06 Feb 2020, 14:03

Good day Zain,

Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team

Pick n Pay's reply06 Feb 2020, 14:03

Official