JM
Johannes M
1 reviews | Active since Aug 2015
06 Mar 2021, 15:33
Bad practices during lockdown
Pick n pay liquor Mayfield square, allows staff to go in first before customers even though there's a queue outside. And we are told that stuff dont stand in queues, yet when it was time for them to pay they stood in a queue because the store only had a single cashier
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Replies (1)
Pick n Pay's replyOfficial
06 Mar 2021, 15:42Good day Johannes,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the unfortunate customer service experience.
We are going to review the incident with our management team and we will be in touch soonest.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***
Kind regards,
The Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the unfortunate customer service experience.
We are going to review the incident with our management team and we will be in touch soonest.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***
Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply06 Mar 2021, 15:42
Official
Good day Johannes,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the unfortunate customer service experience.
We are going to review the incident with our management team and we will be in touch soonest.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***
Kind regards,
The Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the unfortunate customer service experience.
We are going to review the incident with our management team and we will be in touch soonest.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***
Kind regards,
The Pick n Pay Team
Best regards,