Bad out come

<p>today 15/06/2017 i went to go buy my lunch at pick n pay clearwater mall...firstly the service there is not really good.</p> <p> </p> <p>its as if they weigh you when you go to the area to buy the food,i wanted a chicken leg and the lady wanted to give me the smallest of all...so i just let her, to my suprise when i got to work to take my lunch the chicken is Raw dripping of blood so i decided to take it back(rest asure its not the first time im taking the meat back,last week it was a full chicken)they first had to search for the maager and when he finally arrived he was talking to his coullegue and not directly to me telling her that im not the first person to complain and that the head office it the one that had change the time on their stoves.</p> <p> </p> <p>his customer service supervisor then said to him,he has to apologise so he just said sorry...but its not his fault what he will do is that he will pile up all the complains and then send to the head office because he wants all the complains to have weight when he sainds it to his head office,and told the lady she should just refund my money.</p> <p> </p> <p>i dont think managers should address issues in that manner because he should represant the brand and the store he is working at...he should be convincing with his apology and make sure that something is done and not to brush a customer off the way he did me.</p> <p> </p> <p>i will not buy any cooked food at any pick n pay any more since he said to his assistent "the only reason they have lowered the time is because when its over cooked the food becomes cheap so they want tyhe food to have more weight to that the pricing can go up"</p> <p> </p> <p>i am really dissapointed.</p>