Bad milk & Poor Customer Feedback

On 14 December 2015 I submitted a complaint regarding bad milk and customer service.<br> Pick `n Pay responded on 15 December 2015 ( *** ) promising that senior management will contact me in due course to discuss the matter.<br> Untill now, 03 January 2016 I received no feedback at all. This is VERY POOR !!!!<br> <br> Today 03 January 2016 at about 09h30 I visited the store again to purchase \Faircape"Full cream milk.<br> The expiry on the sachet was long overdue. 26 Dec.2015 and therefore I purchased a different brand.<br> <br> It seems to me that it is normal practice of Pick `n Pay to sell products which are way over the expiry date and that management do not respond to complaints."""