AM
Anna M

1 reviews | Active since Sept 2016

30 Oct 2017, 09:16

Bad Meat

I placed a review on P&P website with no reply at all. We were on holiday 6-13 October, went to P&P Umhlanga on the 6th to buy the weeks groceries. We also bought meat. The first evening when we opened the Boerewors there was a very bad odour, the wors was off. So we couldn't eat it. Two days later when we took the Chicken out of the deep freeze that smelt very bad, even after I washed it it was smelling very bad, we had to through the meat away. I have the slip to proof this purchase if you are at all interested. I am very dissapointed as I am a loyal P&P client. This was the last time I will purchase anything from P&P. The Noordheuwel P&P here at home is going down hill fast the service is also very poor.

0
Replies (2)
Pick n Pay
Pick n Pay's reply30 Oct 2017, 09:59
Official

Good day Anna,

Thank you for taking the time to write to us.

Kindly accept our apologies for the poor product experience.

We are addressing the issue with our Management team and will be in touch with feedback.

Kind Regards

Anwar Mooideen

Best regards,

AM
Anna M's update17 Nov 2017, 11:04
Reviewer Update
I was contacted after my complaint and was advised that the secretary will be in contact with me it is nearly a month later. The reply takes as long as you keep your meat on the shelves for us comsumers to buy "bad products" (meat)