DF
Dianne F

1 reviews | Active since Feb 2017

11 Feb 2017, 12:47

Bad manager pink n pay

<p>I went to pick n pay eesteriver to get cat food. When I went to pay my card was declined so I asked were the naerst bank was just to get a message from my bank telling me that I did a purchase at that pick n pay. I asked for a management he said that the lady walking in is the store manager. I spoke to her about this and she looked at me and said your bank will reverse it and just walked away the tiller who was doing a better job than her said to that she just walk away and never told him what to do. By this time I was upset as I have been unemployed for 4 years so for my money not in my account and not proper help I went to her and asked her for her name she told me than rolled her eyes at me I ask her if she a problem she turned around and said to me that no you the one with the problem ( she was referring to me). She showed no respect to me and me feel like dirty. </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply11 Feb 2017, 14:03
Official

Good day Dianne

We appreciate you taking the time to address your concerns with us.

Kindly accept our sincerest apologies for the poor service received. We are addressing the incident with our management team and will revert with feedback.

Kind Regards

Naledi Senabelo Ndlovu