TS
Thabo S

1 reviews | Active since Mar 2018

31 Mar 2018, 13:19

BAD MANAGEMENT PICK N PAY FOREST HILL CITY

I had the worst experince ever @ pick n pay forest hill city today on these HOLY WEEKEND Satanism landed upon me!!!! I bought mealie meal in the morning supersun & i went to cook my pap only to open the mealie meal & find dead ****roaches & web inside the mealie meal... I went bck to pick n pay & asked to speak to the manager as i waz worried if i can find that in i pack of mealie meal how about the rest????? Well to my surprise the manager didnt even apologise to me instead SHE ASKED ME IF I WANT A REFUND OR WAT??????? LIKE SERIOUSLY???? WERE IS THE CUSTOMERCARE THRE???

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Replies (1)
Pick n Pay
Pick n Pay's reply03 Apr 2018, 10:17
Official

Good day Thabo,

Thank you for taking the time to write to us.

Kindly accept our sincerest apologies for the unfortunate product experience.

We are addressing your complaint and will revert with feedback.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Anwar Mooideen