Bad management over month end

<p>I was at Pick 'n Pay today and as it was month end it was extremely busy. As it was lunch time and the ques were getting longer you would expect more tills to open, but they kept closing more tills. I was in an express till with 2 tills open and 2 other people sitting at a till, doing nothing while the ques just got longer. On querying the supervisor, she just ignored my request when I asked what the problem was. This is not the first time we have had a bad management experience over a busy period at this shop. </p>