MV
Monalisa V

1 reviews | Active since Oct 2016

25 Nov 2016, 07:03

Bad(horrible) customer service

<p>All I can say is Pick n Pay staff are very rude they don't know how to treat customers. The worst part of it all is when you report bad customer service to the managers of this store they lie to your face and say they will handle it but they don't all they want is for you to get out of their faces... Received the worst service at pick n pay in Vincent mall on the 22nd of November 2016 and I reported it to the managers and they said they will fix it and get back to me. Until today haven't heard one single word from them </p>

0
Replies (1)
Pick n Pay
Pick n Pay's reply25 Nov 2016, 17:29
Official

Good day Monalisa,

Thank you for taking the time to write to us.

Please accept out apologies for the poor service experience.

We are busy addressing your complaint with the relevant management team.

Kind regards,

Vanitha Venketas