Bad experience

I'm so disappointed by the cashiers from Westown Pnp. This morning I went to buy some groceries and the lady at the express till was so called and she started packing my things in one packet and then asked me if I wanted another one and I said no and then she through some of my things roughly & the receipt next to the packet and no smile or thank you after that. Then I went again after work at 16:42 and I was served by Mthembu (that's what's written on the slip) and funny enough from the same till and when I got to the till she was busy chatting with her colleague personal things and with no worry at all she started scanning my things, no greeting whatsoever & only greeted in the middle of scanning my things with the friend still there and chatting, then she scanned a packet without even having the courtesy to ask if I want it or not, then same as the one in the morning, no proper customer service etiquette she just gave me the slip and that was it. It's so disappointing cause this is from a newly establishment but already there's disappointing experiences already.