BAD EXPERIENCE AT PICK AND PAY LIQUOR

We bought a bottle of gin and drove back home. When we came home we took the bag (with two bottles in) out of the car and the bag broke and the gin fell. We went back and they refused to help us and replace the bottle. We would understand if we dropped the bottle, but the fact that the bag broke and the bottle fell because of the broken bag is just ridiculous. The manager told us we should have bought 2 bags. Keep in mind we only bought 2 bottles. 750 ml. No one told us their bags are bad quality. We are totaly put off by this experience.