bad experience

<p>I was in ronderbosch over the weekend and had to make a quick stop at a shop, pick n pay was my first choice of store. I was just going in for rolls then I decided to get an umbrella, there was no price for the umbrella then I got one of the store guys to help me and get a price, they went to the back of the store to get a price the guy Craig came out to say the back scanner does not work let me get the price from the front. I waited about 1/2min later he came back to say it was R31 to my shock I said" are you sure " his response was "yes, R31 " I asked him again are you dead sure,if that's the case Il take 3 "he walked away and smiled. I got to the till it scanned R129 I said but that's the wrong price one of the guys came to the front to get a price and he said it was R31. The lady kariemah came to the till and said I'm sorry that's the price. She said I heard him ask the price but I was not sure if he got the right price given from the supervisor. Just that answer upset me because if you not sure you make sure that your staff geys the write information. Not once did she give me positive feedback all she said was well that's the price and I cannot change it. It was shocking personally I thinking ask a manager your should set an examples,you need to be able to deal with conflict, you should be able to have a solution and you need to make sure your staff stay informed and have to correct information that is the responsibility of a manager . I left feeling uneasy and disturbed by the service received from the particular store </p>