LH
Lyn H
1 reviews | Active since Jan 2019
16 Jan 2019, 18:42
Bad experience
Bad experience at pnp On the friday. The 12 January 2019 We went to buy a carrot cake and 1 melk tart..however it said all .melk tarts are R19.99.we went to ask the bakery for a sticker.and also asked if that was all melk tarts they said yes when we went through the tlll we were harrassed by security and embarrassed in front of. customers and treated bad even the manager was challenged we felt like ********* Anyway we paid the difference of R35 but the treatment was bad.im not a ***** .surely there is a plan to tell people they even Video us very angry .our intention was not to ***** thank you lyn.
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Pick n Pay's replyOfficial
21 Jan 2019, 14:18 Good day Lyn Harris,
Thank you for choosing Pick n Pay.
Please accept our apologies for any inconveniences caused to you.
We were unable to escalate this to the correct department since you did not provide us the store name.
Please feel free to email our Customer Care Team on *** to enable us to assist immediately or call ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for choosing Pick n Pay.
Please accept our apologies for any inconveniences caused to you.
We were unable to escalate this to the correct department since you did not provide us the store name.
Please feel free to email our Customer Care Team on *** to enable us to assist immediately or call ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Best regards,
Pick n Pay's reply21 Jan 2019, 14:18
Official
Good day Lyn Harris,
Thank you for choosing Pick n Pay.
Please accept our apologies for any inconveniences caused to you.
We were unable to escalate this to the correct department since you did not provide us the store name.
Please feel free to email our Customer Care Team on *** to enable us to assist immediately or call ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for choosing Pick n Pay.
Please accept our apologies for any inconveniences caused to you.
We were unable to escalate this to the correct department since you did not provide us the store name.
Please feel free to email our Customer Care Team on *** to enable us to assist immediately or call ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Best regards,