TF
Theresa F

1 reviews | Active since Dec 2022

13 Nov 2023, 13:14

Bad Experience

I was approved PicknPay by RCS. RCS messaged me and advised me to go to the nearest PicknPay store to activate my card/account. I went to PicknPay Hypermarket in Ottery Cape Town on 12:11:23 and was told that only 1 person in the shop could activate my account/card and that the person was not currently in the store. I still can't believe that a hyper will have 1 person to assist with accounts The lady at customer service called RCS and handed me the phone. The lady at RCS laughed as if it was a joke and asked me “What must she do if they(PicknPay) can’t activate my card/acc. I then took Uber to PicknPay Tokai. The customer service ladies were also surprised and could not help me and called RCS once again. RCS let us “hold “until I could not wait any longer.

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