1 reviews | Active since May 2020
Bad
I was at pick n pay clothing in Kuruman, I kindly approached Ms/Mrs Dikobo asking for a onesie for a boy who is 12years old. She didn't bother to acknowledge me or care about a customer. She responded with attitude and just carried on with her work. I do understand that at times customers seem to be impossible but we are not all the same, and all I wanted to know was if they didn't have anymore onesie for boys in the store room for me. My brother is so sick and i just wanted it for him. But due to that woman's behaviour I am really disappointed. If she doesn't know how to handle customers she should leave pick n pay and find something else to do. There are alot of people out there looking for jobs and places to grow.
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
