1 reviews | Active since Dec 2016
Bad custormer service and sell rotten foods
Pick n Pay Die Meent Canteen in Pretoria Central has a bad customer service at the food section where they sell a lunch plate for R30. I'm working in Pretoria CBD and buys my lunch at this store almost everyday but they service one gets at the ladies who dish for us is getting out of hand. For starters, they don't greet customers and they raise their voice when calling the next customer to serve, they don't wash their meat (especially tribe), they never smile, they sell stale(stinky rotten) food and you get a running tummy for days.
The staff can learn a thing or two from Spar and Checkers employees about good customer service.
Good day Nelly,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Nelly,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
