1 reviews | Active since Jul 2018
Bad customer services
There I was on a Sunday afternoon at pickn pay in Durban Berea centre I took everything out I wanted and went to the till to pay than gave money to the cashier and Guess what she told me she won't take my R200 note because it has a little bit of ink stain and while on that she asked another lady if she can take it the lady said yes because it not on both sides but the cashier refused and cancelled all the things I purchased.
Good day Nosipho,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Nosipho,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas