Bad customer service with appauling attitude!

I was at Pick n Pay at Secunda Mall on Friday after 6pm, to withdraw money. I kindly asked the cashier for loose change(which she had in her drawer hence i asked because i saw it), but she refused. She told me that that money is for customers who are buying and she can’t let other buying customers wait for change just because she gave it to me. I told her that i am also a customer and she told me that she is not disputing that but she will not give it to me, which she didn’t. It’s sad to know that customers that are withdrawing are less important than those that are buying, that is **************. I then asked another pick n pay staff for the cashier’s name and she told me to go ask the cashier myself, i then told her that i’m asking HER and not the cashier, and she told me,the cashier’s name is Thandeka. After i left the store, i called and asked to speak to the manager and the lady who answered the phone asked me to hold, after a while she told me that she can’t find the manager and that i should call back. As i was talking to her, she hung up the call on me. I am very disappointed at the service i got from Pick n Pay. I always shop there and withdraw there, and for them to treat me as if they’re doing me a favour is just uncalled for and i will not accept that. The cashier has got a very bad attitude and when i told her that i am also a customer, she was becoming loud, which made me very angry. It is sad that one has to go through such bad service only for loose change. I will never shop at Pick n Pay, they clearly do not need or want me as a customer. And the fact that such behavior exists, just goes to show that their absent manager allows it, because if management took necessary action against such disrespectful employees, they wouldn’t exists. I am very disgusted and highly disappointed at the bad service and stinking attitude i got from the Pick n Pay staff. I no longer consider myself a pick n pay customer. I hope the staff gets full training on good customer service because they clearly need it.