bad customer service with 5*

After 3 years of installing Dstv, i have been paying my Dstv at Pick n pay Westgate. The lady she was assisting me she advised me not to use ID anymore. And i have explained to her that i have been paying by using my ID since 2013 why it should b a prblm today.<br> The lady by the name of May, she just insulted me as a customer and since early this year if i pay my Dstv i have to get insulted by May. Her words, attitude is not going together with the age. Her service is absolutley bad. Or is the kind of service we must receive at pick n pay as blacks because they judge us? Or is the consumer Act been changed with regards to the treatment of customers.<br> <br> Regards<br> pule