Bad Customer service that Pick 'n Pay offers their customers

I purchased a 6 pack of aquelle (watermelon) at Pick n Pay Cresta on Friday the 5th August.

On Thursday the 11nth I open the pack of to find the one bottle sealed and HALF. This is highly unacceptable does Aquelle not ensure that bottles are full prior to packaging.

My issue is that I sent my complaint to Aquelle and Pick 'n Pay, but pick and pay has not even bother to contact me about the issue, this proves how much they care and value their customers.

The decency to call a paying customer or show concern since I bought the 6 pack of Aquelle from their store.

I'm really disappointed with how they treating their customers, I mean , you see a customer that has bought something from your store and even sent you a picture of how they found their goods. But for them to just keep quiet.

Pick 'n Pay Cresta is the worst