BAD CUSTOMER SERVICE. RUDE AND BAD ATTUTIDE.

On Saturday 21 March 2015 I went to Pick n Pay at Centre Walk in the Central Pretoria to go purchase a birthday cake for my cousin. I went to go pay at the Kiosk where there were two ladies at the till point. The two ladies that were at the kiosk sat there and chatted without even acknowledging that I was there. Then one of the lady asked the other as to who will assist me then eventually one of them decided to assist me, bearing in mind that there was no greeting and I stood there for about 10 minutes without being assisted by anyone. I was using my bank card to pay for the goods, the lady who was assisting me took my card and went to a swipe machine that was far further to me and she didn't even communicate with me that I have to follow her for my pin code. She stood there and started chatting to her colleague once again. I walked over and punched in my pin. Thereafter I spoke to the store manager and laid a formal complaint but I was not satisfied with the feedback I received from the store manager. I am highly disappointed with the customer service I received at Pick n Pay as this is not the first time I experienced this type of treatment at the same store.