kM
khensani M
1 reviews | Active since Sept 2015
03 Oct 2015, 20:13
Bad Customer service from a till lady
Good evening<br> <br> Today I when to Pick 'n Pay by Waterfront to buy groceries when i went to pay ,the Till lady that goes by the name of THANDO ,she spoke to me in a very bad manner SAYING !cant i see the closing sign , in that moment i did not mind moving to the next till but when i was on the next till paying ,i saw her still letting other people pay on her till ,seeing that it didn't seat right with me because THONDO REFUSED TO HELP ME ! Thando is very *********** <br> <br> This girl Thando clearly does not know the meaning of good customer service
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Replies (1)0
Replies (1)Pick n Pay's replyOfficial
05 Oct 2015, 09:08Hello kpmanzini,
Please accept our apologies for this poor service experience, and for any inconvenience caused.
I have escalated this matter to our Gauteng Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Please accept our apologies for this poor service experience, and for any inconvenience caused.
I have escalated this matter to our Gauteng Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Pick n Pay's reply05 Oct 2015, 09:08
Official
Hello kpmanzini,
Please accept our apologies for this poor service experience, and for any inconvenience caused.
I have escalated this matter to our Gauteng Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Please accept our apologies for this poor service experience, and for any inconvenience caused.
I have escalated this matter to our Gauteng Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
