1 reviews | Active since May 2017
Bad customer service from a cashier /supervisor and assistant manager
I went to pick n pay and purchased Simba Chips that were advertised on the shelf for R27.00 for 3,when I got to the till I was told the special finished on the 24th and today it's the 26th they were still advertised at 14:40. A cashier/supervisor Thandi was called and she told me that they can't change it and she had a very bad attitude and went on to call the Assistant manager Tshepo who also said the same thing again. I fail to understand that the special that finished 2 days ago was still on the shelf at that time of the day.What happened to pay for the price you see on the shelf, I have never experienced such a bad customer service and attitude like I did today. I had to leave everything behind I wanted to buy because of how I was treated at pick n pay Cresta.
Good day Nokuzola,
Thank you for taking the time to write to us.
Kindly accept our apologies for the poor service received.
We are addressing this with our Management team and will revert with feedback.
Kind Regards
Anwar Mooideen
Good day Nokuzola,
Thank you for taking the time to write to us.
Kindly accept our apologies for the poor service received.
We are addressing this with our Management team and will revert with feedback.
Kind Regards
Anwar Mooideen
