Bad Customer Service by Ntombifuthi Pakisi/Mary

Good day,

I would like to report a terrible customer service at Pick N Pay Boulders

The lady was wearing a name tag written Mary but when I check the attached till slip it says the cashiers name is Ntombifuthi Pakisi

I am not sure why the name tag is different from the cashier’s name on the till slip.

When customers request to see the manager to report bad customer service no one knows who or where the manager is including the security doesn't know. This might be their way to protect each other

Ntombifuthi Pakisi/Mary doesn’t care about customers and she makes them pack groceries

Please do something about the lady and the manager at this supermarket who gives employees the right to disrespect customers

If nothing is done within 48 hrs I will be taking this complain to Pick N Pay Head Office and the founder