NM
Nkosana M

1 reviews | Active since Nov 2015

16 May 2023, 09:42

Bad Customer Service

Yesterday the 15th of May 2023, I went to Maponya Mall to return a light. I bought on the 18th of April 2023, with my proof of purchase. But I was given hussles by the guy named Thabo at the electronics desk, telling me that they going to offer me a gift card. Yet I bought the light with cash, and still had my slips with everything inside. The rudeness of the staff, was like they working in a ****a shop.

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Replies (1)
NM
Nkosana M's update21 Jul 2023, 07:32
Reviewer Update
Good Morning

The store has never responded to my complaint, meaning they don't care about customers. A clear vision, that Pick n Pay staff don't care about customers and service. What kind of training do you provide to your staff, because wow. This deserve media's attention. 🤞🏽