BAD Customer Service @PNP little falls clothing

BAD Customer Service.

HI,

I went to buy a mask for my kid at the lil falls clothing store. I asked the three ladies that were standing at the till, where the kiddies masks were, and she just pointed me to the section, I then came back and asked if those were the only ones available, (Springbok ones) and the three ladies ignored me. I went again, the 3rd time, to ask for service and inform them that they are ignoring me, to my surprise they continued with their chat and didn't acknowledge my presence nor respond. I then asked a gentleman who was manning the door, who the store manager , he pointed to a lady among the three who intentional ignored my request for service, I asked her, if this was the service in the store, she became cheeky and rude, and screamed a ladies name to came and assist, she kept on talking bad things and said she doesn't care if i escalated , I asked for her name, and she took her name badge away, Her name is Sindisiwe.

I demand a written apology from her and her store manager.