Bad customer service at Pick n Pay Oribi Plaza Kitchen Staff:

Item: Pick n Pay
Rating: 1
Author: Tshepo N

Bad customer service at Pick n Pay Oribi Plaza Kitchen Staff: We went there with my friends during lunch and the food we wanted was not there and we asked the lady who was assisting us if they are still cooking and she said “ i have knocked off and off she left”, suprisingly it seemed like everyone had knocked off or just not willing to help, The supervisor came and He was nice and He helped but the ladies there were just sitting and gossiping about the same guy who was assisting us.

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Replies (1)

Pick n Pay's replyOfficial

13 Dec 2019, 10:19

Good day Tshepo,

Thank you for choosing Pick n Pay.

Please accept our apologies for the delay in response and any inconveniences caused to you.

We view this incident in a very serious light, we are busy addressing this with our management team.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
The Pick n Pay Team

Pick n Pay's reply13 Dec 2019, 10:19

Official