BAD CUSTOMER SERVICE AT PICK N PAY CAPE GATE MALL

Pick n pay cape gate mall. Very Bad customer service. Cashier refused to ring my grocery their reason was express tills are close and I must go join the other line which was too long after I stand on the express tills' queue for more than 10 mins. Trying to reason with them yield nothing. Asked for the supervisor or manager was told they not in the store. I then asked them if they have tills closing signs in store because they just wasted my time. They say they Don't have wet sign. Pick n pay treat customers like sh*t .I will never buy from Pick n pay because I then went to checkers cape gate. The queue was very long but I didn't stand in that queue for 10 minutes. Effective cashiers and the supervisors. Incident time 18:50 hrs