1 reviews | Active since Aug 2018
Bad Customer service and undermining people
We went to Pick n Pay Liquor at Maponya Mall and the service we received was very very poor. The guy who assisted us was so mean he even had the guts to swear at us and he was proud to say we can report him became he doesn’t care. His name is Patrick Nxumalo. The guy really treated us bad ?
Good day Mpumelelo Nyide,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service experience.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Good day Mpumelelo Nyide,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service experience.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua