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Thembelihle S'yolise Notha
1 reviews | Active since Mar 2019
31 Dec 2024, 16:58
Bad Customer service and not honoring merchandise price
Received bad service from Pick n pay Liquor at Sunward park.
Amarula 1L was merchandised on R159 price tag but when I got to the till , price was at R229.
Manager Bongani Shabalala refused to honor the merchandised price where as there were still a couple of the 1L there. They removed the price after demanding to pay the price at what the item is merchandised at.
As per Section 54 of consumer act which states the right to demand Quality Service and also the below:
Suppliers are not permitted to alter, amend, conceal, remove or deface trademarks and other product labelling, so as to mislead consumers.
So much disappointed at the service and manner this was handled.
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Thembelihle S'yolise Notha's updateReviewer Update
01 Jan 2025, 21:57Noted with thanks
TSN
Thembelihle S'yolise Notha's update01 Jan 2025, 21:57
Reviewer Update
Noted with thanks
