Bad customer service

I HAVE REPORTED THIS MATTER BEFORE ABOUT THE POOR SERVICE IN THAT STORE ,BUT IT SEEMS AS THEY ARE NOT PREPARED TO DO ANYTHING ABOUT THAT .YOU GO TO THE STORE AND WHEN YOU GET TO THE TILLS YOU DO NOT GET THE PROPER SERVICE AS A CUSTOMER AS THERE ARE ST ILL NO PACKERS TO HELP YOU WITH YOUR PARCELS AND THE CASHIERS ARE DOING NOTHING TO HELP YOU. THEY USED TO HAVE PACKERS WHEN THEY FIRST OPENED THE STORE BUT NOW THERE ARE NO MORE PACKERS.THEY SAID THEY HAVE HIRED THEM TO WORK PERMANENT IN SOME DEPARTMENTS BUT THEY DID NOT REPLACE THEM SINCE. YOU EVEN SPEND LOT OF TIME QUEUING TO PAY BECAUSE THERE ARE NO PACKERS TO HELP THE CUSTOMERS.IF THEY ARE NOT WILLING. TO HELP US AS CUSTOMERS WHY NOT THEY TAKE THEIR STORE SOMEWHERE WHERE THEY BELIEVE THOSE CUSTOMERS NEEDED TO BE TREATED LIKE HUMAN BEINGS.YOU DON'T EXPECT TO TAKE PEOPLE'S MONEY AND TREAT THEM LIKE THEY ARE NOTHING.