TM
Tshepo M

1 reviews | Active since Mar 2015

12 Nov 2015, 14:52

Bad Customer Service

Good day,<br> <br> Today the 12 oct i walked in Pick 'n Pay Family Store in Soshanguve, buitekant street, i wanted to withdraw money on a till, the cashier told me she does not have the money, fair enough i rep****, saying ...Ok, she continued helping other customer while i am standing there, i gave her a look and asked is there anyone to assist, she rep**** \Tsamaya o ye go ebatla ko pele"i wondered as to is that how customers are treated at this store"

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Replies (1)
Pick n Pay
Pick n Pay's reply13 Nov 2015, 08:39
Official
Hello Tshepo Maleka,

Please accept our sincere apologies for this very poor shopping experience, and for any inconvenience caused.

I have escalated this matter to our Northern Regional office for their investigation and resolution, and they will be in contact with you shortly.

Kind regards
Wendy-Lee Millar
Customer Care

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