bad customer service

Item: Pick n Pay
Rating: 2
Author: janine R

Went into the store looking for baby soft that is on there relaunch add. Asked one of the personal for the baby soft, she showed be to the pampers. At that time I was really pisted off, then she went to the toilet paper ail. Never returned with feedback. At the till point the same lady that \helped"us with the toilet paper were the cashier. She rang up the items where we told her about the potatoes"

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Replies (1)

Pick n Pay's replyOfficial

28 Oct 2015, 10:09

Hello ninaber,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Pick n Pay's reply28 Oct 2015, 10:09

Official