Bad customer service

Pick n pay Fourways is a nightmare. You'll find queues so long and only 3 tills opened. Staff is so inefficient you'll wonder how they were hired . Very bad customer service from the Deli section up to the tolls. Does the store have supervisors ? I mean no assistant to open more tills or something. You'll just stand on that queue until you get to that grumpy cashier . I didn't expect this in a big mall like Fourways Mall . So disappointed , by the way I've experienced this more than once