SM
Siphesihle M

1 reviews | Active since Mar 2018

03 Aug 2019, 06:04

Bad customer service

I was at pick n pay clothing Westgate yesterday looking for the high top the white on, the staff just looked at me busy looking for a shoe and the lady that came and helped was soo rude. I couldn't see the name tag but she looked me so rude and the cashier some lady was soooo rude not friendly at all. They are all soo grumpy, I'm never going there, no wonder the shop is alway empty. Soo angry

0
Replies (2)
Pick n Pay
Pick n Pay's reply06 Aug 2019, 12:10
Official
Good day Siphesihle Miya, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the bad service and inconvenience caused, we are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team 
Pick n Pay
Pick n Pay's reply19 Aug 2019, 12:23
Official
Good day Siphesihle Miya, 
 
Please note our team has tried calling you numerous times on the number you provided to no avail. Your query has been closed. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team