RL
Raesibe L
1 reviews | Active since Jun 2017
24 Jul 2019, 11:59
Bad customer service
It's problematic for me when your staff member would think I am only standing next to your veggie scale for nothing.and when the other staff member ask him if I am assisted he tells him he thought I was assisted but he did not ask in the same place?
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Replies (1)
Pick n Pay's replyOfficial
24 Jul 2019, 16:02Good day Raesibe Merriam Laka,
Thank you for choosing Pick n Pay.
Please accept our apologies for the inconvenience caused to you.
We were unable to escalate this since you did not provide us the store name.
Please feel free to email our Customer Care Team on *** to enable them to assist immediately or call ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for choosing Pick n Pay.
Please accept our apologies for the inconvenience caused to you.
We were unable to escalate this since you did not provide us the store name.
Please feel free to email our Customer Care Team on *** to enable them to assist immediately or call ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Best regards,
Pick n Pay's reply24 Jul 2019, 16:02
Official
Good day Raesibe Merriam Laka,
Thank you for choosing Pick n Pay.
Please accept our apologies for the inconvenience caused to you.
We were unable to escalate this since you did not provide us the store name.
Please feel free to email our Customer Care Team on *** to enable them to assist immediately or call ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for choosing Pick n Pay.
Please accept our apologies for the inconvenience caused to you.
We were unable to escalate this since you did not provide us the store name.
Please feel free to email our Customer Care Team on *** to enable them to assist immediately or call ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Best regards,