TA
Toyer A

1 reviews | Active since Feb 2019

29 Jun 2019, 05:52

Bad Customer Service

Every month i make my way down to Ottery Hyper Pick n Pay to do my monthly grocery shopping, theirs many reasons why i choose this store.

- its clean - they have everything i need in one store - its conveniant for me and my family

But whats the point in having all that but your staff has absolutely no customer service s****s, the staffs attitudes are pathetic. I have had 3 bad experiences but dont want to go too much into detail. Now dont get me wrong as not all are bad as their are some great people working thier which is why i still do my shopping their, but please somebody has to do something about the level of service especially at the till point, at least get them to smile even if its a **** one.

0
Replies (1)
Pick n Pay
Pick n Pay's reply01 Jul 2019, 10:17
Official
Good day Toyer Adams, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the inconvenience caused. 
 
We are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team